Onsite Service

If you can’t get to us, we can come to you. ITShop provides a full onsite service and repair offering. In case you’re in a rush, for most clients it is a same day service.

We come to you!

You don’t have to take it to the shop, our technicians will come to you, at your home or office, and fix the problem. Should any specialty parts be required we will place them on an expedited postal service to have your machine working in no time.

Same Day Service!

Same day service in available if booked before 10:00 am Monday – Friday. You can book over the phone or email (excluding holidays), and we will have a technician out to you that same day!

Fixed Rates

Our fixed rate pricing (billed in 30 min blocks) will ensure you only pay for what you need, you can even have an estimate given to you upon booking. Give us a call, we can explain everything before you book so there will be no surprises.

In English please!

All ITShop technicians can speak to you in plain English, no technical terms unless you want them to of course. They will be happy to explain what they are doing and why.

An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery. We can diagnose a range of issues and replace only what's needed to be.
Many touchscreens won't work if the device has been a victim to a heavy fall or if the device has previously been 'repaired' and a genuine screen wasn't used in the replacement. All our replacement parts come with a 6 month warranty.
That was a bit silly, wasn't it? Some believe putting the device in a bag of rice will solve all your problems. But this isn't true and sometimes the damage has already been done.