Professional Device Repair Technicians
The Very Best in
Electronic Device Repairs
Over the last decade from one location in Queensland, ITShop has grown. We provide solutions to everyday IT issues by always ensuring our customers are receiving the service they deserve. ITShop establishes trust in the communities which it serves through creating better interactions with technology by providing locally accessible solutions to IT.
ITShop prides itself on providing great solutions and doing great repairs. We believe in providing value and service within everything we do. We believe we’re a little different from you typical computer store, so try us today and see for yourself!
Quick & Easy Repairs
Quick Turn-Around
Guaranteed
We know your device is important to you, so for this reason we aim to get your device back to you within 24 hours of us receiving your device. Most mobile repairs can even be completed within the hour and on the spot.
For this reason, we pride ourselves on our Quick Turn-Around Guarantee. Need a repair done today? We’re the people to call.
How it Works
We also offer online bookings!
Send Us Your Device
Send Us Your DeviceOnce you have selected a service you require and have completed checkout. Securely package your device(s) in an insured box and send to the address shown in your invoice.
We’ll Get to Work
We’ll Get to WorkThen, once we receive your package a trained technician will begin diagnosing the issues. Once the repair has been completed your package will be mailed back to you.
Return Back to You
Return Back to YouWhen all the necessery repairs/replacements have been made, we then package your device(s) in an insured package and aim to get it with you the very next day!
Don’t be afraid to ask!
Frequently Asked Questions
My Device Doesn’t Switch On
An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery. We can diagnose a range of issues and replace only what's needed to be.
My Touchscreen Doesn’t Work
Many touchscreens won't work if the device has been a victim to a heavy fall or if the device has previously been 'repaired' and a genuine screen wasn't used in the replacement. All our replacement parts come with a 6 month warranty.
Flushed My Phone Down the Toilet
That was a bit silly, wasn't it? Some believe putting the device in a bag of rice will solve all your problems. But this isn't true and sometimes the damage has already been done.
What Happens if You Can’t Fix My Device?
If we can't fix your device we will get in touch with you to discuss your options. We can either offer you a replacement device for a cost, or we can return the device to you and refund your service charge.
Is The Postage Insured When You Send Back My Device?
Every device that leaves our store comes with a €1,000 minimum insurance cover, so rest assured you won't be out of pocket if the worst happens. We also recommend insuring the mail to the value of your phone when you send it in for repairs.
Can I Deliver My Device for Repairs?
Of course, we take deliveries of broken devices as well as online bookings for device repairs.
The ITShop did a fantastic job fixing my iPhone X after I dropped it and smashed the front and back. You can’t tell it’s been replaced!
a Google User
iPhone Screen Replacement
The ITShop did a fantastic job fixing my iPhone X after I dropped it and smashed the front and back. You can’t tell it’s been replaced!
a Google User
iPhone Screen Replacement
The ITShop did a fantastic job fixing my iPhone X after I dropped it and smashed the front and back. You can’t tell it’s been replaced!
a Google User
iPhone Screen Replacement
The ITShop did a fantastic job fixing my iPhone X after I dropped it and smashed the front and back. You can’t tell it’s been replaced!
a Google User
iPhone Screen Replacement